Do you get excited by solving problems for customers and want to learn more about technology? Then we are looking for you!
As a fast-growing scale-up it is important to make sure our customers are happy. In this position you work in second line support. You help our customers with technical questions, for example about the product or installation of the code. You will speak to technical and non-technical customers, so adjust your story to the technical proficiency of the customer. We understand that you still have little knowledge of our product, tools and code, so you will first receive an introduction course so that you can prepare to get started.
You are essential to Leadinfo because you:
- get happy by helping people;
- have a steep learning curve;
- have good social skills, but are good at listening to customer questions;
- like solving puzzles of customers and want to answer customers quickly and well;
- are able to speak to customers efficiently and effectively.
We expect you:
- recent bachelor’s degree in a technical study;
- eager to learn and analytical mindset;
- be available for a minimum of 32 hours per week;
- have an affinity with support or want to deepen your knowledge;
- are driven by team spirit, you will not make it on your own;
- able to speak and write fluent Dutch and English;
- make the team even more fun than it already is with your personality.
This is what we offer:
- a good salary;
- a delicious, free lunch every day! There are also plenty of snacks.
- flexible working hours;
- hip office in an incomparable building;
- young and enthusiastic colleagues;
- sky is the limit, you are at the start of a great adventure.
Leadinfo is top-quality lead generation software that enables you to recognise B2B website visitors. The visitors are displayed on a clearly designed dashboard, so you'll be able to contact your most valuable website visitors immediately.
Use our real-time inbox with no complicated statistics. View your website visitors like you view your e-mail. We show an extensive company profile about every visitor, which will help sales agents to close their sale.
Oktober 9th 2020
Send us an email with your CV to firstname.lastname@example.org. Do you have questions? Call 085 2500 450 and ask for Quirijn.